Shipping
Within Singapore, DrGL® offers complimentary delivery on all nett orders above $40.
For those residing in Germany and Thailand, please refer to our stockists list for our International Retailers.
DrGL® ships globally to nearly every destination, some restrictions apply. We are working on bringing DrGL® everywhere around the world. We are pausing international orders temporarily. We will resume overseas orders shortly. Please look out for it!
Alternatively, please refer to our stockists and authorised retailers.
All orders are subject to local custom fees, taxes, tariffs or duties.
All prices reflected on our site are displayed in Singapore Dollars (S$).
All orders made on DrGL.com are shipped from Singapore.
SINGAPORE
We offer free courier delivery for all Singapore orders nett S$40 and above. Our couriers deliver from Mondays to Saturdays, 9am to 10pm (GMT +8). (Excluding Public Holidays)
| Nett Order Amount (after discounts or promotions) | Standard Delivery (3-5 business days) |
| Under S$40 | S$7 |
| S$40 to S$199 | Free |
| S$200 and above | Free |
International
| Order Amount | Malaysia | Brunei, Indonesia, Philippines, Vietnam, Hong Kong, Macau, Taiwan | China, India, South Korea, Rest of South East Asia | Japan, Australia, New Zealand | Europe | Canada, USA | Sri Lanka, UAE | Rest of the World |
| Under S$100 | S$25 | S$30 | S$30 | S$35 | S$40 | S$45 | S$70 | S$75 |
| S$100 to $299 | S$15 | S$20 | S$20 | S$25 | S$32 | S$35 | S$60 | S$65 |
| S$300 to S$499 | S$10 | S$15 | S$15 | S$20 | S$25 | S$30 | S$55 | S$60 |
| S$500 to S$999 | Free | S$5 | S$10 | S$10 | S$15 | S$25 | S$45 | S$55 |
| S$1,000 and above | Free | Free | Free | Free | Free | Free | S$30 | S$40 |
Note: We are unable to ship orders above 3kg internationally.
We know you’re anxious to receive your products, so we always try our best to process your order as quickly as we can.
SINGAPORE
Standard Delivery: 3 - 5 business days
Business days: Mondays to Fridays, excluding Saturdays, Sundays and Public Holidays in Singapore.
Please email us at cs@a-drbrand.com to amend your shipping address as soon as possible upon placing your order. Otherwise, the delivery address cannot be amended once the order has been processed.. Please check your address details before you checkout. In the event that the wrong address is indicated in the order, and the package is delivered, we will not be liable for any replacement or refund. Please note that you will have to bear any additional costs for change of address for parcels with wrong/invalid addresses.
SINGAPORE
We require a signature upon delivery for all orders. We do not deliver to P.O. boxes, parcel lockers, restricted areas and off-island areas. Restricted areas include (but are not limited to) all airport areas (Changi Airport and Seletar Airport), Cargo Complex, PSA Terminals, military bases and protected areas, Jurong Island, Woodlands & Tuas Checkpoints.
INTERNATIONAL
We do not deliver to P.O. boxes and restricted areas. Please ensure that someone is available at the delivery address to provide a signature upon receipt of your order.
We are unable to ship to the following countries due to customs restrictions:
- Malaysia
- Indonesia
- Vietnam
- Thailand
- China
- India
- Korea
- Spain
- Russia
- Middle East (except Qatar)
- Mexico
- Uruguay