Shipping
Within Singapore, DrGL® offers complimentary delivery on all nett orders above $40.For those residing in Germany and Thailand, please refer to our stockists list for our International Retailers.
Where does DrGL® ship to?
We are pausing international orders temporarily. We will resume overseas orders shortly. Please look out for it!Alternatively, please refer to our stockists and authorised retailers.
All orders are subject to local custom fees, taxes, tariffs or duties.
All prices reflected on our site are displayed in Singapore Dollars (S$).
All orders made on DrGL.com are shipped from Singapore.
All orders are subject to local custom fees, taxes, tariffs or duties.
All prices reflected on our site are displayed in Singapore Dollars (S$).
All orders made on DrGL.com are shipped from Singapore.
What are the shipping / delivery options?
SINGAPORE
We offer free courier delivery for all Singapore orders nett S$40 and above. Our couriers deliver from Mondays to Saturdays, 9am to 10pm (GMT +8). (Excluding Public Holidays)
Nett Order Amount (after discounts or promotions)
Under S$40 - S$7 Delivery Fee
S$40 to S$199 - Free Delivery
S$200 and above - Free Delivery
*Standard Delivery (5-7 business days)
We offer free courier delivery for all Singapore orders nett S$40 and above. Our couriers deliver from Mondays to Saturdays, 9am to 10pm (GMT +8). (Excluding Public Holidays)
Nett Order Amount (after discounts or promotions)
Under S$40 - S$7 Delivery Fee
S$40 to S$199 - Free Delivery
S$200 and above - Free Delivery
*Standard Delivery (5-7 business days)
When will my order be shipped? How long will it take to receive my order?
We know you’re anxious to receive your products, so we always try our best to process your order as quickly as we can.
SINGAPORE
Standard Delivery: 5 - 7 business days
Business days: Mondays to Fridays, excluding Saturdays, Sundays and Public Holidays in Singapore.
SINGAPORE
Standard Delivery: 5 - 7 business days
Business days: Mondays to Fridays, excluding Saturdays, Sundays and Public Holidays in Singapore.
I entered the wrong address, what should I do?
Please email us at cs@a-drbrand.com to amend your shipping address as soon as possible upon placing your order.
Otherwise, the delivery address cannot be amended once the order has been processed.. Please check your address details before you checkout.
In the event that the wrong address is indicated in the order, and the package is delivered, we will not be liable for any replacement or refund. Please note that you will have to bear any additional costs for change of address for parcels with wrong/invalid addresses.
Otherwise, the delivery address cannot be amended once the order has been processed.. Please check your address details before you checkout.
In the event that the wrong address is indicated in the order, and the package is delivered, we will not be liable for any replacement or refund. Please note that you will have to bear any additional costs for change of address for parcels with wrong/invalid addresses.
Are there any areas you do not ship/deliver to?
SINGAPORE
We require a signature upon delivery for all orders. We do not deliver to P.O. boxes, parcel lockers, restricted areas and off-island areas. Restricted areas include (but are not limited to) all airport areas (Changi Airport and Seletar Airport), Cargo Complex, PSA Terminals, military bases and protected areas, Jurong Island, Woodlands & Tuas Checkpoints.
INTERNATIONAL
We are working on bringing DrGL® everywhere around the world. We are pausing international orders temporarily. We will resume overseas orders shortly. Please look out for it!
We require a signature upon delivery for all orders. We do not deliver to P.O. boxes, parcel lockers, restricted areas and off-island areas. Restricted areas include (but are not limited to) all airport areas (Changi Airport and Seletar Airport), Cargo Complex, PSA Terminals, military bases and protected areas, Jurong Island, Woodlands & Tuas Checkpoints.
INTERNATIONAL
We are working on bringing DrGL® everywhere around the world. We are pausing international orders temporarily. We will resume overseas orders shortly. Please look out for it!